Vitali-Paws Pet Joint Support 6

• What is the source of the marine chondroitin in Vitali-paws?
• What is the Hyaluronic Acid source in Vitali-Paws?
• How many scoops does the Vitali-Paws joint support powder contain?
• Is there real chicken in the chicken flavouring as my dog is allergic to chicken?
• Is Vitali-Paws suitable for diabetic dogs?

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O-mega 369 Omega Oils for Pets 1

• What is the source of the fish oil in O-mega 369 Pet Perfect Omega Oil?

Pet-Pro Pet Probiotics 7

• Is Pet-Pro Pet Probiotic grain free?
• What are the sources of the digestive enzymes in Pet-Pro Pet Probiotics?
• Are Pet-Pro Pet Probiotics suitable for cats?
• What is the quantity of each probiotic strain in Pet-Pro Pet Probiotics?
• Can you tell me how Pet-Pro Probiotic tablets are pressed to ensure the active organisms aren't destroyed or rendered inactive?

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K9-Calm Pet Calming 3

• Is K9-Calm pet calming suitable for puppies?
• Does K9-Calm Pet Calming contain chicken?
• Generally, how long would it take for the K9-Calm Pet Calming to take effect, and for the owner to see changes in the dog?

Nutri-Pooch Pet Multivitamin 1

• Are the ingredients in Nutri-pooch natural or synthetic?

Petrizyme Digestive Enzymes for Pets 1

• What are the levels of enzymes in Petrizyme Digestive Enzymes for pets?

Women's Health 2

• What would you recommend for night sweats related to the menopause?
• What would you recommend for hot flushes related to menopause?

Painful Conditions 2

• What is the best supplement to help with gout?
• What are the best supplements to help with joint pain?

Eye Health 1

• Is there anything you produce that could help with wet Age-related Macular Degeneration (AMD)?

Hair Health 1

• What can I take for hair loss?

Digestive Support 1

• What is the best supplement for acid reflux?

Sleep 1

• How can I sleep better at night?

Plantar Fasciitis eBook 1

• I have not received my Cure Plantar Fasciitis Quickly eBook.

Activated Charcoal 1

• What is the source of the Activated Charcoal?

Alpha Lipoic Acid 1

• Is the Alpha Lipoic Acid R-ALA (natural) or S-ALA (synthetic)?

Apple Cider Vinegar 4

• What is the Acetic Acid Level of Apple Cider Vinegar Capsules?
• Does your Apple Cider Vinegar contain the mother?
• What is the Acetic Acid Level of Apple Cider Vinegar Gummies?
• Do the apple cider vinegar gummies contain the mother?

Astaxanthin 1

• Is there 42mg or 4mg of Astaxanthin in each capsule?

Biotin 1

• Is it safe to take Biotin 10,000mcg on an ongoing basis?

Cod Liver Oil 3

• Do you know where the cod liver oil is sourced? From what location and is it wild caught?
• What steps have been put in place to prevent oxidation of the cod liver oil?
• How is your cod liver oil processed to prevent impurities?

Collagen 10

• What is the source of the marine collagen?
• What type of Collagen is in Collagen Powder Shots?
• What is the best time to take Collagen?
• What is the molecular weight of the hyaluronic acid used in collagen powder?
• Has the marine collagen used been tested for heavy metals?

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CoQ10 5

• What is the fermentation base for CoQ10
• Does CoQ10 contain carrageenan?
• Is the CoQ10 Ubiquinone or Ubiquinol?
• Is it better to take CoQ10 as Ubiquinol or Ubiquinone?
• Can CoQ10 Capsules be split and the contents consumed without the capsule shell?

Cranberry Tablets 1

• What is the PAC content of the Cranberry Tablets?

D-Mannose 3

• What is the source of the D-Mannose?
• Can you use D-Mannose with Antibiotics?
• Can I use D-Mannose on my dog?

Digestive Enzyme Complex 4

• What is the Digestive Enzyme activity level per gram of raw material in Troozyme?
• How does the targeted release capsule work in Digest-Tonic?
• Your Digest-Tonic Digestive Enzymes has 50mg Protease. Can you please advise what this relates to in HUT ?
• Why does Digest-Tonic Digestive Enzymes contain wheat/gluten?

Evening Primrose Oil 2

• Is your Evening Primrose Oil Cold Pressed?
• Is the vitamin E within the Evening Primrose Oil capsules synthetic?

Folic Acid Gummies 1

• What kind of berries are in the natural berry flavouring of the Folic Acid Gummies?

Garcinia Cambogia 1

• What is the HCA content of Troo Health Garcinia Cambogia?

Ginkgo Biloba 2

• Is Ginkgo Biloba safe for children?
• Would you recommend Ginkgo Biloba for a child with ADHD?

Glucosamine 2

• What is the salt content of Glucosamine?
• What is the source of your Glucosamine and Chondroitin?

Green Lipped Mussel 6

• What is the percentage of fatty acid in green lipped mussel?
• Can I give Green Lipped Mussel to my Dog and if so How Much?
• Has the Green Lipped Mussel been steamed?
• Where is the Green Lipped Mussel Sourced?
• Is your Green Lipped Mussel cold processed?

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Green Tea 3

• What is the caffeine and polyphenol content of green tea?
• What is the amount of epigallocatechin gallate (EGCG) in Green Tea?
• Is it safe to take 1000 milgram of matcha supplements per day as suggested on your site as I have read more than 800 milgram can cause liver damage?

Immunityn Immune Support 1

• Please name the clinical studies supporting the efficacy of the beta glucans of Wellmune

Krill Oil 1

• What is the method of extraction of Krill Oil?

L-Glutamine 1

• What is the source of your L-Glutamine? Is it fermented?

L-Tyrosine 2

• Where are the raws materials for your L-Tyrosine sourced?
• Why is your L-Tyrosine not suitable for vegans?

Liver Support 2

• Is the liquorice deglycyrrhized in LIVPro?
• Can I take Troozyme and LIVpro Liver Support at the same time?

Lycopene 3

• Why have the Lycopene Capsules got specks in them?
• Why do you use filler in the Lycopene capsules?
• What is used to extract the lycopene?

Maca Root 3

• Where is the Maca Root sourced?
• Is the Maca Root gelatinised?
• Which colour root is your Maca from?

Magnesium Citrate 3

• What is the country of origin of the Magnesium Citrate powder?
• Is the Magnesium Citrate used synthetic or from natural sources?
• What strength are the magnesium capsules? 500mg or 150mg per capsule?

Mangosteen 2

• Is the Mangosteen derived from the fruit or the rind?
• What is the lead content of Mangosteen?

Methyl Folate Quatrefolic 3

• Does Methyl Folate Quatrefolic contain any allergens?
• Please can you clarify the dosage of the folate 600mcg capsules, in terms of what folic acid dosage this equates to?
• Can the capsules be split and the powder taken on it's own?

Moringa 1

• What is the country of origin of the Moringa Capsules?

Multivitamin & Iron 2

• In what form is the vitamin E in Multivitamin & Iron?
• Does Multivitamin & Iron contain gluten?

NAC (N-Acetyl-Cysteine) 3

• Is NAC gluten free?
• What is the NAC derived from?
• Is NAC suitable for dogs?

Olive Leaf Extract 2

• Why does your Olive Leaf smell differently and have a different texture to some other brands?
• What is the country of origin of your olive leaf extract?

Opti-Mac Focus Eye Support 1

• Does Opti-Mac help with wet Age-related Macular Degeneration (AMD)?

Omega 3 and 369 Fish Oil 2

• Which fish are used in the Omega 3 Fish Oil?
• What type of gelatine is used in the capsule shell

Osteotrition Bone Support 2

• I have a concern regarding the inclusion of Sodium Tetraborate in Osteotrition Bone Support
• What is the source of the vitamin K2 in Osteotrition Bone Support?

PQQ Pyrroloquinoline Quinone 2

• Can the PQQ capsules be opened and powder taken direct?
• Is your PQQ supplement extracted from fermented bacteria?

Probiotics 10

• Are your probiotics suitable for vegans?
• I tried the milk test and it did not work. Does this mean your probiotics are not working?
• What is the strain in Saccharomyces Boulardii
• How is the olive leaf in the Saccharomyces Boulardii supplement extracted?
• Can I take probiotics with a hot drink?

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Resveratrol 1

• What colour is the Resveratrol powder in the capsule?

Rosehip Capsules 1

• What is the Maltodextrin in brackets immediately after Rosehip Plant Extract in the ingredients?

Saccharomyces Boulardii 4

• Is Saccharomyces Boulardii suitable for vegans?
• Is Saccharomyces Boulardii lyophilized and will it survive the stomach if I open the capsule and eat it directly?
• Is your Saccharomyces Boulardii freeze or heat dried?
• Understanding Saccharomyces boulardii and the Truth About Probiotic Viability Testing at Home

Saw Palmetto 3

• Why is the dosage of your Saw Palmetto 2500mg when the maximum recommended daily dosage is 320mg?
• What is the lipids/fatty acid content of Saw Palmetto 2500mg?
• How is the Saw Palmetto extracted?

Selenium ACE 1

• What type of vitamin E do you use in Selenium ACE?

Turmeric 7

• What are the oxalate levels in the Turmeric?
• Has the Turmeric been tested for Iron content or other heavy metals?
• Can I give your Turmeric capsules to my dog?
• What is the difference between your organic turmeric and your turmeric extract?
• What is the Curcumin content of Turmeric 500mg with Black Pepper 60 Capsules?

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Vitamin B12 3

• What type of Vitamin B12 do you use?
• Your Vitamin B12 seems to be high strength - is it not dangerous?
• Why is your vitamin b12 supplement not recommended in pregnancy when b12 supplements are safe to take during pregnancy?

Vitamin B Complex 1

• Does vitamin B complex contain gluten?

Vitamin C Food Form 2

• Are the ingredients for Vitamin C food form freeze dried?
• Exactly how much vitamin C is in each capsule?

Vitamin K2 8

• Is the vitamin k2 trans form?
• Does Vitamin K2 contain any allergens?
• Can I use Vitamin K2 with my prescription?
• Can children take Vitamin K2?
• What other supplements work well with Vitamin K2?

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General FAQs 13

• Are your supplements allergen free?
• Do you test your tablets to see if they dissolve effectively?
• Is Maltodextrin safe for diabetics?
• Why do you use excipients / added ingredients in some supplements?
• How can I be sure your products are safe and are good quality?

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Existing Order and Delivery Queries 11

• Cancelling or Editing a Scheduled Subscription Order
• Return an Order
• Your Order Has Not Been Delivered
• Wrong Item Delivered
• Your Order Has Not Been Shipped

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Problems with Website or Placing an Order 21

• Change or Update Payment Card
• I can't find what I am looking for on your website?
• How do I change the email address on my account?
• I'm Having Problems Placing an Order
• Can I place an order by telephone?

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Product Quality and Manufacturing 9

• Why do Troo Health use added ingredients / excipients such as magnesium stearate in some of your products?
• Please can you clarify the allergen warning on your packaging
• Is the Troo Health packaging recyclable?
• What is the difference between using standardised extract and whole herb powder?
• Why are the capsules a different colour and/or smell from previous bottles I have bought from you?

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