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Are your supplements allergen free?
Do you test your tablets to see if they dissolve effectively?
Is Maltodextrin safe for diabetics?
Why do you use excipients / added ingredients in some supplements?
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Existing Order and Delivery Queries
Cancelling or Editing a Scheduled Subscription Order
Return an Order
Your Order Has Not Been Delivered
Wrong Item Delivered
Your Order Has Not Been Shipped
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Problems with Website or Placing an Order
Change or Update Payment Card
I can't find what I am looking for on your website?
How do I change the email address on my account?
I'm Having Problems Placing an Order
Can I place an order by telephone?
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Product Quality and Manufacturing
Why do you use added ingredients / excipients such as magnesium stearate in some of your products?
Please can you clarify the allergen warning on your packaging
Is your packaging recyclable?
What is the difference between using standardised extract and whole herb powder?
Why are the capsules a different colour and/or smell from previous bottles I have bought from you?
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