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Knowledge base
Pet Care Products
Vitali-Paws Pet Joint Support
6
What is the source of the marine chondroitin in Vitali-paws?
What is the Hyaluronic Acid source in Vitali-Paws?
How many scoops does the Vitali-Paws joint support powder contain?
Is there real chicken in the chicken flavouring as my dog is allergic to chicken?
Is Vitali-Paws suitable for diabetic dogs?
View all 6
O-mega 369 Omega Oils for Pets
1
What is the source of the fish oil in O-mega 369 Pet Perfect Omega Oil?
Pet-Pro Pet Probiotics
7
Is Pet-Pro Pet Probiotic grain free?
What are the sources of the digestive enzymes in Pet-Pro Pet Probiotics?
Are Pet-Pro Pet Probiotics suitable for cats?
What is the quantity of each probiotic strain in Pet-Pro Pet Probiotics?
Can you tell me how Pet-Pro Probiotic tablets are pressed to ensure the active organisms aren't destroyed or rendered inactive?
View all 7
K9-Calm Pet Calming
3
Is K9-Calm pet calming suitable for puppies?
Does K9-Calm Pet Calming contain chicken?
Generally, how long would it take for the K9-Calm Pet Calming to take effect, and for the owner to see changes in the dog?
Nutri-Pooch Pet Multivitamin
1
Are the ingredients in Nutri-pooch natural or synthetic?
Petrizyme Digestive Enzymes for Pets
1
What are the levels of enzymes in Petrizyme Digestive Enzymes for pets?
Health Support
Women's Health
2
What would you recommend for night sweats related to the menopause?
What would you recommend for hot flushes related to menopause?
Painful Conditions
2
What is the best supplement to help with gout?
What are the best supplements to help with joint pain?
Eye Health
1
Is there anything you produce that could help with wet Age-related Macular Degeneration (AMD)?
Hair Health
1
What can I take for hair loss?
Digestive Support
1
What is the best supplement for acid reflux?
Sleep
1
How can I sleep better at night?
Foot Care
Plantar Fasciitis eBook
1
I have not received my Cure Plantar Fasciitis Quickly eBook.
Food Supplements - FAQs
Activated Charcoal
1
What is the source of the Activated Charcoal?
Alpha Lipoic Acid
1
Is the Alpha Lipoic Acid R-ALA (natural) or S-ALA (synthetic)?
Apple Cider Vinegar
4
What is the Acetic Acid Level of Apple Cider Vinegar Capsules?
Does your Apple Cider Vinegar contain the mother?
What is the Acetic Acid Level of Apple Cider Vinegar Gummies?
Do the apple cider vinegar gummies contain the mother?
Astaxanthin
1
Is there 42mg or 4mg of Astaxanthin in each capsule?
Biotin
1
Is it safe to take Biotin 10,000mcg on an ongoing basis?
Cod Liver Oil
3
Do you know where the cod liver oil is sourced? From what location and is it wild caught?
What steps have been put in place to prevent oxidation of the cod liver oil?
How is your cod liver oil processed to prevent impurities?
Collagen
10
What is the source of the marine collagen?
What type of Collagen is in Collagen Powder Shots?
What is the best time to take Collagen?
What is the molecular weight of the hyaluronic acid used in collagen powder?
Has the marine collagen used been tested for heavy metals?
View all 10
CoQ10
5
What is the fermentation base for CoQ10
Does CoQ10 contain carrageenan?
Is the CoQ10 Ubiquinone or Ubiquinol?
Is it better to take CoQ10 as Ubiquinol or Ubiquinone?
Can CoQ10 Capsules be split and the contents consumed without the capsule shell?
Cranberry Tablets
1
What is the PAC content of the Cranberry Tablets?
D-Mannose
3
What is the source of the D-Mannose?
Can you use D-Mannose with Antibiotics?
Can I use D-Mannose on my dog?
Digestive Enzyme Complex
4
What is the Digestive Enzyme activity level per gram of raw material in Troozyme?
How does the targeted release capsule work in Digest-Tonic?
Your Digest-Tonic Digestive Enzymes has 50mg Protease. Can you please advise what this relates to in HUT ?
Why does Digest-Tonic Digestive Enzymes contain wheat/gluten?
Evening Primrose Oil
2
Is your Evening Primrose Oil Cold Pressed?
Is the vitamin E within the Evening Primrose Oil capsules synthetic?
Folic Acid Gummies
1
What kind of berries are in the natural berry flavouring of the Folic Acid Gummies?
Garcinia Cambogia
1
What is the HCA content of Troo Health Garcinia Cambogia?
Ginkgo Biloba
2
Is Ginkgo Biloba safe for children?
Would you recommend Ginkgo Biloba for a child with ADHD?
Glucosamine
2
What is the salt content of Glucosamine?
What is the source of your Glucosamine and Chondroitin?
Green Lipped Mussel
6
What is the percentage of fatty acid in green lipped mussel?
Can I give Green Lipped Mussel to my Dog and if so How Much?
Has the Green Lipped Mussel been steamed?
Where is the Green Lipped Mussel Sourced?
Is your Green Lipped Mussel cold processed?
View all 6
Green Tea
3
What is the caffeine and polyphenol content of green tea?
What is the amount of epigallocatechin gallate (EGCG) in Green Tea?
Is it safe to take 1000 milgram of matcha supplements per day as suggested on your site as I have read more than 800 milgram can cause liver damage?
Immunityn Immune Support
1
Please name the clinical studies supporting the efficacy of the beta glucans of Wellmune
Krill Oil
1
What is the method of extraction of Krill Oil?
L-Glutamine
1
What is the source of your L-Glutamine? Is it fermented?
L-Tyrosine
2
Where are the raws materials for your L-Tyrosine sourced?
Why is your L-Tyrosine not suitable for vegans?
Liver Support
2
Is the liquorice deglycyrrhized in LIVPro?
Can I take Troozyme and LIVpro Liver Support at the same time?
Lycopene
3
Why have the Lycopene Capsules got specks in them?
Why do you use filler in the Lycopene capsules?
What is used to extract the lycopene?
Maca Root
3
Where is the Maca Root sourced?
Is the Maca Root gelatinised?
Which colour root is your Maca from?
Magnesium Citrate
3
What is the country of origin of the Magnesium Citrate powder?
Is the Magnesium Citrate used synthetic or from natural sources?
What strength are the magnesium capsules? 500mg or 150mg per capsule?
Mangosteen
2
Is the Mangosteen derived from the fruit or the rind?
What is the lead content of Mangosteen?
Methyl Folate Quatrefolic
3
Does Methyl Folate Quatrefolic contain any allergens?
Please can you clarify the dosage of the folate 600mcg capsules, in terms of what folic acid dosage this equates to?
Can the capsules be split and the powder taken on it's own?
Moringa
1
What is the country of origin of the Moringa Capsules?
Multivitamin & Iron
2
In what form is the vitamin E in Multivitamin & Iron?
Does Multivitamin & Iron contain gluten?
NAC (N-Acetyl-Cysteine)
3
Is NAC gluten free?
What is the NAC derived from?
Is NAC suitable for dogs?
Olive Leaf Extract
2
Why does your Olive Leaf smell differently and have a different texture to some other brands?
What is the country of origin of your olive leaf extract?
Opti-Mac Focus Eye Support
1
Does Opti-Mac help with wet Age-related Macular Degeneration (AMD)?
Omega 3 and 369 Fish Oil
2
Which fish are used in the Omega 3 Fish Oil?
What type of gelatine is used in the capsule shell
Osteotrition Bone Support
2
I have a concern regarding the inclusion of Sodium Tetraborate in Osteotrition Bone Support
What is the source of the vitamin K2 in Osteotrition Bone Support?
PQQ Pyrroloquinoline Quinone
2
Can the PQQ capsules be opened and powder taken direct?
Is your PQQ supplement extracted from fermented bacteria?
Probiotics
10
Are your probiotics suitable for vegans?
I tried the milk test and it did not work. Does this mean your probiotics are not working?
What is the strain in Saccharomyces Boulardii
How is the olive leaf in the Saccharomyces Boulardii supplement extracted?
Can I take probiotics with a hot drink?
View all 10
Resveratrol
1
What colour is the Resveratrol powder in the capsule?
Rosehip Capsules
1
What is the Maltodextrin in brackets immediately after Rosehip Plant Extract in the ingredients?
Saccharomyces Boulardii
4
Is Saccharomyces Boulardii suitable for vegans?
Is Saccharomyces Boulardii lyophilized and will it survive the stomach if I open the capsule and eat it directly?
Is your Saccharomyces Boulardii freeze or heat dried?
Understanding Saccharomyces boulardii and the Truth About Probiotic Viability Testing at Home
Saw Palmetto
3
Why is the dosage of your Saw Palmetto 2500mg when the maximum recommended daily dosage is 320mg?
What is the lipids/fatty acid content of Saw Palmetto 2500mg?
How is the Saw Palmetto extracted?
Selenium ACE
1
What type of vitamin E do you use in Selenium ACE?
Turmeric
7
What are the oxalate levels in the Turmeric?
Has the Turmeric been tested for Iron content or other heavy metals?
Can I give your Turmeric capsules to my dog?
What is the difference between your organic turmeric and your turmeric extract?
What is the Curcumin content of Turmeric 500mg with Black Pepper 60 Capsules?
View all 7
Vitamin B12
3
What type of Vitamin B12 do you use?
Your Vitamin B12 seems to be high strength - is it not dangerous?
Why is your vitamin b12 supplement not recommended in pregnancy when b12 supplements are safe to take during pregnancy?
Vitamin B Complex
1
Does vitamin B complex contain gluten?
Vitamin C Food Form
2
Are the ingredients for Vitamin C food form freeze dried?
Exactly how much vitamin C is in each capsule?
Vitamin K2
8
Is the vitamin k2 trans form?
Does Vitamin K2 contain any allergens?
Can I use Vitamin K2 with my prescription?
Can children take Vitamin K2?
What other supplements work well with Vitamin K2?
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General
General FAQs
13
Are your supplements allergen free?
Do you test your tablets to see if they dissolve effectively?
Is Maltodextrin safe for diabetics?
Why do you use excipients / added ingredients in some supplements?
How can I be sure your products are safe and are good quality?
View all 13
Existing Order and Delivery Queries
11
Cancelling or Editing a Scheduled Subscription Order
Return an Order
Your Order Has Not Been Delivered
Wrong Item Delivered
Your Order Has Not Been Shipped
View all 11
Problems with Website or Placing an Order
21
Change or Update Payment Card
I can't find what I am looking for on your website?
How do I change the email address on my account?
I'm Having Problems Placing an Order
Can I place an order by telephone?
View all 21
Product Quality and Manufacturing
9
Why do Troo Health use added ingredients / excipients such as magnesium stearate in some of your products?
Please can you clarify the allergen warning on your packaging
Is the Troo Health packaging recyclable?
What is the difference between using standardised extract and whole herb powder?
Why are the capsules a different colour and/or smell from previous bottles I have bought from you?
View all 9