Problems with Website or Placing an Order
To logout of your account click on the account icon at the top right of the screen and click 'logout'
Thu, 29 Jul, 2021 at 9:33 AM
You can add a discount coupon code to your order in the shopping basket during checkout. To enter your shopping basket click on the basket icon at the top r...
Thu, 19 Sep, 2024 at 12:33 PM
You can remove an item or change the quantity from within your shopping basket - https://www.troohealthcare.com/cart When in your shopping basket change...
Thu, 31 Aug, 2023 at 11:58 AM
If you forget your password to login to your account you can reset it by following the instructions here - https://www.troohealthcare.com/how-to-recover-you...
Sun, 15 Aug, 2021 at 8:04 PM
We offer two payment methods on our website: 1. Direct Card Payment - you can use your credit or debit card securely on the site. This is the default pa...
Tue, 7 Feb, 2023 at 8:39 AM
We accept PayPal for standard orders but our Subscribe & Save service can only be set up using card payment. If Paypal is not showing during checkout it...
Thu, 24 Nov, 2022 at 6:48 PM
3D Secure authentication is a fraud prevention measure designed to add an extra layer of security when you make online purchases. When you go to pay on a we...
Wed, 18 Jan, 2023 at 2:05 PM
To change your password you need to navigate to your account page. To do this click on the person icon at the top of right side of the screen and select ...
Wed, 6 Sep, 2023 at 1:52 PM
To change the quantity of an item in your shopping basket, simply click on the quantity, delete the number in the box and type in the number of the quantity...
Mon, 10 Jul, 2023 at 10:50 AM
Please view the attached video which will show you step by step how to register on the Troo Health Care website. 00:00: 00:02: 00:05: 00:08: 00:11: 00...
Tue, 24 Oct, 2023 at 12:23 PM