If you forget your password to login to your account you can reset it by following the instructions here - https://www.troohealthcare.com/how-to-recover-your-password
As part of the process the system sends you an email with a link in it from which to reset your password. The reset emails usually come through quickly but may take up to an hour. They are also sometimes sent to your Junk or SPAM folder so please ensure you check those.
If you have still not received your reset email after an hour please send us an email - https://support.troohealthcare.com/support/tickets/new