To return a subscription order - Log in to your account > Go to My THC > Orders

Select the relevant order and click Return Item(s). We'll email you a returns authorisation (RMA) number to proceed.

Please note: Because Subscribe & Save orders are set up by the customer at checkout, and we send a three-day reminder before each order processes, return postage on subscription orders isn't covered by us. You'll need to arrange and pay for your own return postage costs.

This video guide goes into more detail as to exactly how to submit the return.