For your peace of mind every order placed through www.troohealthcare.com is guaranteed for up £2500 against the loss of your payment in the event of non-delivery or after the return of the goods – regardless of the method of payment. The guarantee runs for 30 days. 

Troo Health Care bears the costs of the money-back guarantee for you. In realty you should never really need to invoke the guarantee as if there is ever a problem with your order we will be happy to deal with it direct for you. However the guarantee is there for your assurance.

You can find the terms of the guarantee here - https://www.trustedshops.com/tsdocument/PROTECTION_TERMS_COMPLETE_GBR_en.pdf . There is also a Trusted Shops icon floating towards the bottom corner of every page on the Troo Health website which you can click on.